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FIFTH MAJOR PROCESS:
QUALITY INFO PROCEDURE

CLAIM collects all necessary information to be sent to the QUALITY INFO, annotating the job sheets according to IRIS eacem code.
The procedure automatically stores the data on file, and informs the operator to transmit required details daily.
This information is taken from the repairs carried out during the day and selected according to which spare parts are utilized.
This information permits producers to analyse the cause of the repairs twenty-four hours after the Repair Centre has completed its repair activity.

THE FINAL RESULTS OF THE QUALITY INFO PROCEDURE ARE:
  • QUALITY INFORMATION ACCORDING TO INTERNATIONAL ACCEPTED RULES
  • INFORMATION COMPARABLE WITH COMPETITORS
  • FEEDBACK OF INFORMATION TO FACTORIES, PURCHASE DEPARTMENTS AND EXTERNAL SUPPLIERS
  • RELIABLE INFORMATION FOR FUTURE PRODUCT DEVELOPMENT
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